911/Dispatch/Control Rooms
Modern 911, dispatch, and control room operations depend on more than a simple computer. They require reliable radio connectivity, flexible IP integration, proven infrastructure, and the ability to monitor all of those systems
We have manufacturers that address each layer of the communications chain. Telex provides the dispatcher interface and radio console platform, Essential Trading Systems connects radios and remote resources through RoIP and control devices, while C² Systems supports the underlying wireless infrastructure with engineering, integration, and remote network monitoring.
Together, these technologies help public safety agencies, utilities, transportation providers, and commercial operations build dependable dispatch environments that connect people, systems, and locations when clear communications matter most.
Alpha Sales Group, premier manufacturer’s representative, provides local support to products and solutions in the wireless communications space from Maine to Florida.
Call: 203-200-0570
C2 SYSTEMS
C² Systems supports dispatch and control room operations by engineering, integrating, and monitoring the wireless infrastructure behind critical communications. It’s RF expertise and SitePortal® network management platform help organizations maintain visibility into distributed communications systems, identify alarms, troubleshoot problems remotely, and keep the networks supporting dispatch operations performing reliably.
ESSENTIAL TRADING SYSTEMS CORP.
Essential Trading Systems helps dispatch centers connect existing radio systems to modern IP-based rugged remotes. Its RoIP products, USB command microphone units, gateways, and control accessories integrate radios with computer-based soft consoles, desk sets and provide dispatchers with flexible Push-to-Talk operation and support for microphones, handsets, headsets, speakers, foot pedals, and other operator devices.
TELEX
Telex Radio Dispatch provides flexible, IP-based dispatch communications solutions for public safety, transportation, utilities, government, education, healthcare, and commercial organizations. Its portfolio includes C-Soft® dispatch control software, IP-based desktop consoles, and the IP-224 radio gateway, which connects analog and digital radio systems to modern IP networks. Telex solutions support multiple radio technologies, including P25, DMR, NXDN, MOTOTRBO, and TETRA, allowing organizations to integrate and control diverse communications systems from a centralized dispatch environment. Designed for interoperability, scalability, and reliability, Telex Radio Dispatch helps organizations modernize legacy systems while providing dispatchers with efficient, dependable control of mission-critical voice communications.